Stop Talking At Me – Connect, Engage and Share!

connect, engage and shareSocial Media is a tool to enable people to network, to connect, engage and share – it’s about 2 way conversations, not about broadcasting. This article looks at the impact that social networking has had on organsiations and their customers. [Read more...]

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The Little Secret That Could Make your Company Thousands of Pounds

grow your business through client focusClient focus vs Customer Focus

Before you read any further ask yourself whether you have a client focus or a customer focus? Last week I looked at how to build your business by increasing turnover.  Today I want to  look at the difference a single word can make to your company’s performance and culture. [Read more...]

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Social Media Sites: My Favourite Blogs for 2011

There are so many sites out there that discuss social media issues. I’m often asked which ones I frequent on a regular basis so, in no particular order, here are more than 20 of them. Enjoy and if I’ve missed out some obvious ones, please let me know in the comment form. Why 23? Because I couldn’t cull them any further! [Read more...]

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Social Media – Why I didn’t get an iPhone

social media geek rejects iphone4

Great for Social Media

I recently had the chance to upgrade my phone and went to the store intending to get an iPhone 4 as it’s great for social media. I came away with an entirely different phone. [Read more...]

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Social Media – The Emperor’s New Clothes

social mediaSocial Media is a Different Platform but the Message Stays the Same.

Social media platforms like Facebook, LinkedIn, ecademy, Social Media Tribes are all new. Even if you look at their ancestors, the Compuserve Groups, it’s all a phenomenon that has emerged only in the last 20 years.

As ever when something new arrives and survives long enough to be more than a 5 minute wonder, some of the early adopters become perceived as, or actively seek the role of, experts. But experts of what? [Read more...]

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