How would you feel if, as soon as they met you at a social networking event, or online, someone opened a conversation with you as follows:
“Hi, my name is Robin and I want to tell you about this great product I’m selling on my website!” What would your reaction be? Most people would be put [...]
I want to thank Thomas Power for nagging me on several occasions to do something with the Connect, Engage, Share(CES) model. I was, and still am, very wary of just adding more noise into the Social Media (SM) world but he convinced me that the model has something useful to contribute. This article is about [...]
Are you really happy with things as they were before the economic downturn or are you looking for something different? Do you want to stagnate or are you prepared for a period of personal growth and societal change and even, perhaps,change on an even wider level?
I’m hoping that one of the results of the downturn [...]
From the positive feedback I’ve had to the weekly series of reviews, I’ve created a new site to act as a social media hub.
Social Media and Social Networking are fun, rewarding and can be very time absorbing. Sooner or later though, you have to ask yourself a fundamental question: why am I doing it?
All you bloggers – why do you blog? All you Social and Business Networking site addicts, why are you members?
Bloggers
Why do you blog? Is it [...]
Penny Power’s 3 step social networking model is powrful because it works on two levels. Know me, Like me, Follow me describes, on the one hand, the maturation process individuals go through as they spend time networking. On the other hand, it also desc ribes the steps through which relationships move.
Connect, Engage, Share (CES)
Connect, Engage, [...]
Just for something completely different, and for a bit of fun, key customer service questions in a 90sec video – 9 key questions that should be at the core of any customer service and customer care strategy.
Thanks for watching and I hope you enjoyed it!
In case you are unaware of it, there is a way in Windows 7 to create a folder which is a single place to do everything from changing the look of the mouse pointer to making a new hard-drive partition.
Although the name may be sacrilegious to some, (in which case, when you’ve created the folder [...]
Many organisations fail to see the importance of becoming involved in social media. Some don’t see the relevance of it, others hide behind “we don’t have the resources” but whatever the reason for not becoming involved, it’s dangerous.
Traditionally, businesses focused on two communication channels: Business to business and business to customer. Social Media creates a [...]
After yesterday’s post about the neural web, I came upon the following from Chris Saad, which has much in common with the views I has expressed. The last 3 or 4 slides are particularly powerful.
It’s About Connections
View more presentations from ChrisSaad.
My question, as per yesterday, is who is going to win the race to provide [...]
